Yes, we accept patients who self-fund as well as insured patients. We work with all major insurance companies.
No if you are a self-funding patient. If you are using your insurance, please check your policy.
You can contact us by email or telephone to book your appointment. We will require some details such as name, address, date of birth, email address and your GP practice.
If you intend using your private medical insurance, you will be asked to provide your membership number and pre-authorisation number (care number) to our administration team prior to your appointment. If you do not have a pre-authorisation number on the day of your appointment, you will be charged as a self-funding patient. Most medical insurers prefer prior consent to any consultation and procedures taking place. Please check this with your insurance before attending your appointment. Failure to gain prior consent from your insurer is not the responsibility of the clinic or Consultant and you will be liable for any outstanding fees that are not covered by your insurance.
Self-funding patients: we will take payment of £200 at the time of booking your appointment to secure it. This covers your consultation. The doctor will advise you of any additional fees prior to carrying out any procedure
Insured patients: we will pre-authorise your debit/credit card at the time of booking your appointment. The clinic reserves the right to charge late cancellation and non-attendance fees on behalf of the clinician as well as any excess that your insurance doesn’t cover, and you are liable for. You will be notified of any charges.
On arrival for your first appointment, we will ask you to check your details on a registration form and sign the form to confirm they are all correct.
We also include the following statements on our registration forms which you will need to agree to prior to being seen by the clinician:
If you need to rearrange or cancel your appointment, please contact our bookings team via email or telephone as soon as possible. Your deposit is fully refundable if you cancel within 48 hours of your appointment. Cancellations with less than 48 hours notice will be charged a £50 late cancellation fee. If you fail to attend the appointment without prior notification the consultation fee is not refundable. For patients with private medical insurance, the debit or credit card you used to secure your booking over the phone or at reception will be charged with the £200 fee. All charges will be notified.